The most important thing that we want our service users to understand is that we will help without judgement or prejudice. The modern world of support resources can be incredibly difficult to navigate and we often see how people can be forgotten or removed from being able to access the help that they need.

We are always here.

There is no typical service user that we see at The Wellspring. We have experience in the best way to help homeless people and rough sleepers or those that are inappropriately housed. We regularly engage with people struggling to manage their relationships with drugs and alcohol. People with mental health issues that need support or immediate action can call on us. We reach people with learning disabilities, people with financial problems, and people who have suffered domestic abuse. Those who have been sexually exploited, or vulnerable to sexual abuse can visit us and we will find the appropriate care. We help people who are seeking asylum and people from other countries who have no benefit entitlement.

All are welcome to benefit from our help, knowledge, and experience.

The Wellspring will commit to helping find the support, advice, and resources to make positive changes for every person as soon as we are engaged. Individuals are given a one to one assessment through a process of listening and a plan is created together to improve their circumstances with goals for the short and long term. Our relationships with other support services means that we can refer people to them with confidence and empathy.